About Us

Who We Are + What We Do

Clinical Security Solutions LLC is a specialized security risk management consulting firm offering a unique, cross-disciplinary approach to behavioral threat assessment, workplace violence prevention, and crisis response. Unlike firms that focus solely on traditional security or behavioral health, we bring together a seasoned team with real-world expertise in threat management, security operations, behavioral health, and crisis leadership.

We are also a licensed private investigative agency specializing in workplace violence and employee misconduct investigations, providing discreet, thorough, and trauma-informed investigative services tailored to organizational needs.

As a certified Veteran-Owned Small Business, Clinical Security Solutions is a trusted partner to corporations, healthcare systems, government agencies, and community-based organizations. We are recognized industry leaders in developing threat assessment programs, behavioral health crisis response systems, and customized training and curriculum tailored to the needs of complex organizations.

Our Vision

Our vision is to be the trusted partner of choice for organizations committed to building safer, more resilient workplaces.

Our Mission

Our mission is to protect what matters most—your people—by delivering expert guidance at the intersection of security, behavioral health, and crisis response. Through long-term, high-trust relationships, we empower organizations with the knowledge, tools, and strategies to prevent violence, manage threats, and foster a culture of safety and well-being.

What’s my liability?

Workplace violence is a growing threat to safety, productivity, and financial stability.

Over 2 million U.S. employees report incidents each year, and many more go unreported. The toll is massive: lost productivity, billions in healthcare and legal costs, and an average jury award exceeding $3 million per case. According to the Occupational Safety and Health Administration (OSHA) every year there are approximately 1.2 million workdays lost as a result of Workplace Violence. This represents more than $55 million in lost wages and over $120 billion in overall costs to employers. The true situation is even more dire as recent studies show that Workplace Violence events are underreported by as much as 30%.

Workplace Violence presents a significant liability risk as well. The average jury award for resulting from successful litigation of a Workplace Violence incident now exceeds $3 million with the additional risk of significant harm to brand and reputation.

Employers have a clear duty to protect their workforce. When warning signs are ignored or prevention plans are absent, organizations face significant liability, including lawsuits, regulatory fines, reputational damage, and skyrocketing insurance premiums.

A comprehensive violence prevention strategy, combining staff training, early intervention, and professional threat assessment, can reduce risk, protect lives, and shield your organization from devastating legal and financial consequences.

Start protecting your people and your business today. Let us show you how.

Don Robinson - Founder and Principal

Don Robinson retired from the FBI in 2015 after 23 years of service. During his tenure, he specialized in counterterrorism, organized crime, and narcotics investigations. He also served as a regional program coordinator for the FBI’s Domestic Terrorism, Civil Rights, and Organized Crime programs across a tri-state area. A trained Crisis/Hostage Negotiator for the majority of his career, Don has also been certified as a law enforcement instructor in multiple states.

Following his retirement from federal service, Don transitioned to the behavioral health field. He established one of Idaho’s first Behavioral Health Crisis Centers and later served as Manager of Behavioral Health Crisis Intervention Services at a 296-bed community hospital. In that role, he oversaw the daily operations of the Behavioral Health Crisis Center, led the organization’s Clinical Violence Prevention Program, and directed internal threat management efforts.

Don is a recognized expert in crisis negotiation, behavioral threat assessment and management, verbal de-escalation, and workplace violence prevention. He brings extensive experience in crisis management and response, having trained domestic and international government agencies, educational institutions, law enforcement and security personnel, healthcare systems, social service agencies, and community-based nonprofits.

He is a licensed private investigator in the State of Washington and holds the Certified Threat Manager® credential, accredited by the Association of Threat Assessment Professionals (ATAP). Don is also an active member of ATAP, ASIS International, and the International Association for Healthcare Security and Safety (IAHSS).

Global Reach, Diverse Expertise

Our team of associates and strategic partners brings a wealth of experience to every engagement. It includes retired federal law enforcement officers, clinical behavioral health professionals, seasoned threat managers, workplace violence specialists, corporate trainers, and curriculum development experts.

We can deploy U.S.-based Certified Threat Managers globally and maintain active collaborations with threat assessment professionals around the world, ensuring worldwide reach supported by specialized knowledge and practical insight tailored to each organization’s needs.

Associates

Erin L. Good

Senior Advisor – Clinical Operations

Erin L. Good has worked in mental and behavioral health for twenty years, with extensive experience in crisis intervention and de-escalation, prevention and management of disruptive behavior, and severe and persistent mental illness. She earned a Master of Social Work degree from Arizona State University in 2010 and is licensed as an independent clinical social worker in Oregon, Washington, Idaho, Montana, Wyoming, Utah, and Texas. Erin is deeply committed to social work mentorship and professional development, providing clinical supervision to the next generation of helping professionals in Idaho and Montana.

She is the clinician and owner of Updraft Counseling PLLC, a private therapy practice offering nervous system-based counseling and trauma-informed support to high-performing individuals. Her clients include recreational and elite athletes, first responders, healthcare workers, and others whose lifestyle or profession affects their day-to-day well-being.

Erin previously served as the Disruptive Behavior Program Coordinator for the U.S. Department of Veterans Affairs, Montana Health Care System. She also worked as the primary clinician for a hospital-based clinical violence response team, an emergency department behavioral health social worker, and a clinical crisis intervention specialist. In these roles, she provided clinical training, best-practice education, and intervention tools to help staff de-escalate and stabilize disruptive patients, visitors, and family members.

She currently serves as the program manager for our Critical Incident After Care program and has developed and instructs our Staff Resiliency, Trauma Recovery, and Crisis Communications courses. She also teaches our Verbal De-Escalation courses.

James Sporleder

Senior Advisor – Learning and Development

With more than 25 years’ experience in security, Jim is nationally known for his expertise in specialized captivity survival. As an active duty officer in the United States Air Force, and later as a DoD Civilian, Jim was responsible for directly training some of the most elite units in the military. As a leading subject matter expert in crisis support and repatriation of U.S. Servicemen and women, Jim was responsible for planning, preparation, support, and execution of numerous repatriation operations reaching as far back as 1993. He played a direct role in the repatriation operations for three U.S. Army soldiers held in Kosovo in 1999, and served as the Repatriation Team Chief, Forward, for the return and debrief of 24 U.S. Navy Crew Members detained in the People’s Republic of China in 2001.

Jim has served in a variety of executive roles in the private sector since 2004, where he directed the research, development, and implementation of various programs directly supporting more than half of the Fortune 100 plan and prepare for the emerging security challenges related to Workplace Violence. In that time, Jim was the lead developer and project director for more than 15 safety and security, video-based training productions and associated Computer Based Training programs, addressing some of the most challenging personal safety and security issues facing today’s work environment.