Services
Detecting Storm Clouds Before Lightning Strikes
It seems like every other week brings another shocking headline about workplace violence. These acts are often described as random and unpreventable, like a sudden lightning strike. That framing leads to the inevitable question: what can be done to stop the next active shooter?
Behavioral Threat assessment and management has evolved into a specialized discipline within behavioral science. It is a fact-based method of evaluation and investigation that focuses on an individual’s patterns of thinking and behavior to determine whether, and to what extent, they are moving toward an attack on an identifiable target.
This approach allows experts to recognize the gathering behavioral storm clouds—concerning communication, warning signs, and escalating risks—and intervene before the lightning strike of workplace violence. With the right expertise, the signs of danger are rarely invisible. They can be seen, understood, and stopped.
Why choose a
Certified Threat Manager®?
When it comes to preventing workplace violence or managing serious threats, experience matters. A Certified Threat Manager® (CTM), accredited by the Association of Threat Assessment Professionals (ATAP), brings a depth of expertise that goes far beyond general security knowledge. CTMs have spent years addressing complex, high-stakes situations where behavior, law, mental health, and organizational risk intersect.
Threat assessment is not guesswork. It is a disciplined, evidence-based process that evaluates patterns of thinking and behavior to determine if someone is moving toward an act of violence. CTMs have the training and real-world experience to recognize those warning signs early, disrupt escalation, and guide organizations in making informed, safe, and defensible decisions.
CTMs are also skilled in developing and implementing comprehensive workplace violence prevention programs. They design policies, training, and protocols tailored to each organization, creating cultures of safety and preparedness. When risks are identified, CTMs craft and implement interventions that prevent or mitigate acts of targeted violence, protecting both people and operations.
This level of specialization is rare. Today, only 264 individuals worldwide hold the CTM designation (August 2025). While many security professionals understand physical security, few have the advanced skills to assess behavioral risks, build prevention strategies, and lead effective interventions.
Choose proven expertise backed by ATAP accreditation.
Certified Threat Managers®
Seeing the storm before it breaks; stopping violence before it starts.
Our Services
To learn more about our services click the following items listed below:
Expert guidance for preventing and managing workplace threats
Our team specializes in behavioral threat assessment and management, using proven practices aligned with leading industry standards from the Association of Threat Assessment Professionals (ATAP), ASIS International, SHRM, IAHSS, and ANSI.
We help organizations address the full spectrum of risks—external threats, insider risks, high-risk terminations, disciplinary actions, and even anonymous or threatening communications. When domestic violence impacts an employee, we work with both the individual and the organization to reduce danger and protect everyone involved.
Beyond prevention, we help you respond strategically. Our threat assessment professionals collaborate with crisis communication experts to create plans that safeguard your people, your operations, and your reputation.
Proactive protection with the Virtual Threat Manager® program
Employers are increasingly expected by courts, federal and state regulators, and industry standards to take proactive steps to protect employees. When organizations fail to identify and mitigate workplace threats, the consequences can be devastating, from serious safety risks to significant legal and financial liability.
Many businesses simply do not have the internal resources or expertise to manage these risks effectively. Our Virtual Threat Manager® program fills that gap. It offers a cost-effective way to meet legal and regulatory requirements while creating a safer workplace for your employees.
As a Virtual Threat Manager® client, you gain:
- Onsite training for executives, key stakeholders, legal, and security teams
- Expert guidance on building and selecting the right threat management team
- Comprehensive training for your team on best practices and response protocols
- A review of your current policies and procedures to ensure they align with standards
- Ongoing case consultation, threat monitoring, and investigative support
- 24/7 emergency access to a Certified Threat Manager® when you need it most
Stay ahead of workplace threats with expert guidance backed by Certified Threat Managers®.
What is Clinical Violence?
Clinical Violence is a specific form of workplace violence directed at healthcare workers by patients or visitors. It includes verbal aggression, sexually inappropriate comments, threats, and physical assaults. While often grouped under the broad definition of workplace violence, Clinical Violence deserves recognition as a distinct and escalating crisis within healthcare.
The numbers are alarming. Violence against healthcare workers has surged in the past decade, with some studies showing a 110 % increase in violent injuries over the last 10 years. Even more concerning, it is vastly underreported, with estimates suggesting that as much as 70 % of incidents are never documented. This problem is reaching epidemic levels, putting staff safety, patient care, and organizational stability at risk.
Our team has direct and deep experience addressing violence prevention in the healthcare sector, from the bedside to the boardroom. We have designed and implemented violence reduction programs for large regional healthcare systems, major psychiatric facilities, mid-sized Federally Qualified Health Centers (FQHCs), and other medical and behavioral health organizations. Our programs align with CMS requirements, Joint Commission standards, and other federal and state regulations. We also follow industry best practices, including the guidelines published by the International Association for Healthcare Security and Safety (IAHSS).
We help healthcare organizations confront Clinical Violence with proven strategies. Our team can review existing policies and response plans, recommend updates to meet industry best practices and compliance requirements, and design tailored prevention and response programs that protect your workforce and support safer care environments.
Protect your staff. Safeguard your patients. Take action against Clinical Violence.
Not all threats are driven by personal grievances. Increasingly, organizations are being targeted for ideological, political, or social reasons. These threats are deliberate actions aimed at advancing specific agendas, often rooted in violent extremism or radical beliefs. They take many forms, including deliberate acts of violence against facilities or personnel, on-site protests and demonstrations, attempted security breaches, and coordinated online disinformation or social media campaigns designed to damage an organization’s reputation.
This is not theoretical, these are real incidents with devastating consequences.
Ideological workplace violence, motivated by political, religious, or social extremism, often targets an organization, its people, or its property. Examples include:
- In 2022, Boston Children’s Hospital endured a bomb hoax following threats related to transgender youth care
- In 2022, a healthcare CEO was assassinated on a New York City street by a man allegedly inspired by anti-corporate anarchist beliefs
- The 2015 Charlie Hebdo massacre in Paris, where extremists killed employees over perceived blasphemy
- The 2015 San Bernardino, California attack, where an employee radicalized online and motivated by ISIS carried out a mass shooting at a workplace event
Extremist movements adhering to “Accelerationist” ideology have attacked energy and telecommunications infrastructure with the goal of destabilizing society. Militant groups denying climate change have even targeted weather radar facilities to disrupt public access to climate-related data. Broader polarizing issues such as immigration policy, climate change activism and denial, racial and social justice movements, debates over healthcare, and disputes about vaccinations continue to fuel the actions of violent extremists.
These threats endanger staff, disrupt operations, harm reputations, and create significant legal and regulatory risks if they are not identified and mitigated in advance.
Our team has decades of operational experience investigating and responding to domestic and international extremist groups. We understand how these actors organize, communicate, and escalate, and we know how to help organizations prepare, respond, and recover effectively.
When you engage our team, you gain:
- A clear risk assessment of activist movements, extremist groups, and coordinated campaigns targeting your organization
- Proven strategies for managing demonstrations, protests, deliberate violence, and high-risk events while maintaining safety, operational continuity, and public trust
- Integrated crisis communication support to protect your reputation and manage stakeholder expectations
- A multidisciplinary crisis response plan tailored to your organization’s vulnerabilities and operating environment
These threats are real and immediate. We help you move from reactive to proactive, safeguarding your people and your organization before violence occurs.
Incident Command and Crisis Communication Expertise
Our team is highly skilled in the principles and practice of the Incident Command System (ICS) and the Hospital Incident Command System (HICS) the gold standards for organizing and managing complex crises. We have served as incident commanders during high-risk, fast-moving situations both domestically and internationally, experiences that bring a level of calm and control to even the most volatile events.
We can deliver tailored Incident Command training for your organization, including custom exercises that immerse your key leaders in realistic crisis scenarios. This training goes beyond theory—it builds confidence, sharpens decision-making, and strengthens organizational readiness.
When a real crisis occurs, we deploy rapidly to your site, establishing ICS, coordinating the response, and guiding your team through both the immediate incident and the longer recovery process.
Our expertise extends to communication and negotiation during critical moments. We develop clear, actionable crisis communication plans, protecting your internal teams, your leadership, and your public reputation. Whether you are facing protests, activist campaigns, or coordinated efforts from single-issue advocacy groups, we help you manage messaging, media, and stakeholder expectations with precision and control.
From planning and training to on-the-ground response, we bring the expertise and structure your organization needs when every decision matters.
A critical incident is any event that creates a serious risk to the physical or mental health, safety, or well-being of employees. It may be an act of workplace violence, the sudden death or injury of a coworker, or any other traumatic event in the workplace. Such incidents leave lasting impacts—not just on the individuals directly involved, but on the entire organization.
Our team offers 24/7 access to highly skilled, licensed mental health professionals with extensive experience in crisis intervention, trauma-informed care, trauma recovery, and victim advocacy. With backgrounds spanning behavioral health, hospital-based violence response teams, and crisis intervention services, our specialists understand both the immediate and long-term effects of trauma on employees and workplaces.
Crisis response and intervention
Our trauma specialists provide immediate support to employees following a critical incident, creating a safe space for psychological decompression. We help individuals process the initial impact and ensure they are connected to the right ongoing resources, including your Employee Assistance Program (EAP), victim advocacy services, or other professional supports.
Employee reintegration
Returning to work after a traumatic event can be overwhelming. Our clinicians work closely with your leadership team to develop reintegration plans that respect the employee’s needs while supporting organizational stability. Recovery from trauma is complex and evolves over time, so we offer expert-level consultation to guide managers and HR teams through each stage of the process.
Beyond individual care, we also help organizations strengthen resilience. We design and deliver staff resiliency and trauma recovery training, teach best practices in de-escalation, crisis communication, and victim support, and equip leaders with the tools to care for their teams during and after high-stress events.
Our approach blends clinical expertise, trauma-informed practice, and victim advocacy—helping your employees heal while keeping your workplace stable and supported.
Tailored training solutions for a safer, more resilient workplace
We develop training programs tailored to the unique needs of your organization. Our experience spans Fortune 100 companies, large healthcare systems, state psychiatric hospitals, and community-based nonprofits. Courses can be delivered as live instruction, virtual webinars, or seamlessly integrated e-learning modules through your organization’s learning management system. We can also design highly tailored training developed in direct response to your organization’s specific challenges and operational environment.
Our featured courses include:
- Threat Assessment and Management to build or enhance organizational Threat Management Teams and reduce liability
- Threat Recognition to help employees identify workplace violence trends and early warning signs
- Verbal De-Escalation for managing and mitigating aggressive behavior
- Staff Resiliency to address burnout, secondary trauma, and moral injury
- Trauma Recovery with clinically proven approaches to support individuals and teams after critical incidents
- Street Survival for field-based staff working outside traditional office settings
- Crisis Communications blending therapeutic communication with proven de-escalation techniques
Through a trusted strategic partner, we also provide scalable e-learning solutions for workplace violence prevention and related topics that integrate seamlessly with most LMS platforms.
Whether delivered in person, virtually, online, or fully tailored to your needs, our training prepares your team to stay safe, respond confidently, and support one another.
Policy Review, Gap Analysis, and Security Program Audits
Effective policies and procedures are the foundation of a safe and resilient organization. Our team provides expert-level policy reviews and comprehensive gap analyses for your crisis management plans, workplace violence prevention programs, and related policies and procedures. We go beyond surface-level reviews to ensure your plans are not only compliant but also practical, defensible, and aligned with current industry best practices.
We conduct detailed audits and gap analyses for both internal and contracted security departments, identifying vulnerabilities that can lead to safety risks, operational inefficiencies, or regulatory exposure. Our subject matter experts bring deep experience in workplace violence prevention, personnel security, physical security, access control, and use-of-force policies. For healthcare organizations, we provide specialized expertise in meeting CMS requirements, Joint Commission standards, and DNV accreditation, ensuring your security and violence prevention programs align with critical regulatory expectations.
Our reviews do more than highlight what is missing, they provide actionable recommendations tailored to your organization’s size, risk profile, and operational environment. We help you close gaps, strengthen response capabilities, and reduce legal liability while creating a safer and more secure workplace.
Whether you need a focused policy review or a full-scale security program assessment, we deliver clear, defensible solutions that protect your people, your organization, and your reputation.
Licensed investigative services with proven expertise
We are a licensed private investigative agency in Washington specializing in employee misconduct, workplace violence, and threat investigations. Our team includes retired federal law enforcement officers, narcotics investigators, and intelligence analysts with decades of experience handling complex and sensitive cases.
We conduct discreet, thorough investigations into internal misconduct, insider threats, and workplace violence incidents. Our team also brings extensive operational experience investigating domestic and international violent extremist groups, giving us the insight needed to assess and mitigate risks posed by external actors targeting your organization.
From internal investigations to complex threat assessments, we deliver fact-based findings and actionable solutions you can trust.
Contact us today to learn how to protect your Organization
Our team is standing ready to help you with emerging threat and crisis situations. There is no charge for an initial telephonic consultation, and we are accessible 24/7/365 through our toll free hotline.
Call 1.888.705.1007 or
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